I had a Cezanne treatment with Jason in November 2020. A month later the treatment was completely out. I used to have the same treatment in Melbourne for years and it would usually last about 4 months! I called Jason and explained what has happened. He told me to use a hair mask and to use a leave in conditioner. I did what he suggested but there was no change. Today, a month an half later , terribly frustrated, I called him again, he accused me of doing something that affected the treatment. He said that I must have been to a spa, I wasn't near one or colouring my hair which I have only done Saturday past. What a waste of money and very disappointing experience. The same thing has happened about a year ago and he gave me another treatment which lasted about 4months. So, what has happened this time? I will be contacting the hairdressing society of NZ to make a complaint.