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Optimus Systems
Level 5/9 Hargreaves Street, St Marys Bay, Auckland 1011, New Zealand
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Co
Review №1

We made the change to Optimus Systems a few years ago and have never looked back. The team knows their stuff and are a pleasure to work with. We are not especially technical but have a heavy reliance on our IT system working, so the Optimus team holds our hand when needed, and gives us recommendations that will help keep our business secure. They have helped us grow and Im confident they will support us into the future. A great partner for our small team and New Zealand businesses in general.

R
Review №2

Really great to deal with always friendly and helpful. They do what it takes to get the issue fixed. I dont think Ive had an issue they couldnt fix. The response time is great - Ive never had to wait a long time to get help. Keep it up!

Ne
Review №3

What an amazing team of people! I have had to call several times for help as I am not very good at all when it comes to technology. Every time I have rang the Optimus team they have been so supportive and very patient with me as they managed to help and sort my IT problems out thoroughly. I can not thank them enough for the amazing job they do!!!

Fi
Review №4

I love working along side the Optimus team. Very patient and understanding. The team does reply to tickets or phone calls usually within the same working day.

Su
Review №5

I have had to use Optimus twice in the last 2 weeks and their staff member was absolutely great.They are our prefered IT go to for problems and they have never been stumped. Help all our staff to get our programs, competers and phones working again.Fantastic Company I would recommend them to anyone wanting help with IT problems.

Br
Review №6

Optimus are the best IT Support company I have ever worked with. Outstanding service at all levels.Highly recommend.

Da
Review №7

Optimus have been a game changer for my business. They take the worry away for all IT related issues. They are incredibly responsive and any issue is resolved almost immediately.They also understand my business and the issues we face - with that they work with me to find solutions that match my requirements, budget and restrictions.

La
Review №8

During Lockdown, Marek and his team (especially Chris, Peter & Aaron) have been absolutely fantastic to ensure our systems are up and running. Thank you

Ch
Review №9

Continuously impressed with optimus, since coming on board 7 years ago we have not had any issues with tech that used to cause constant stress. A very responsive team that solves all our tech issues quickly for both in-house and remote team members. Definitely worth having a chat with

jo
Review №10

Great services.

An
Review №11

I love the team at Optimus - have been using them for years and they are so helpful and really fast. They understand the urgency that business owners have when a problem happens and they are great at getting solutions to you so you are up and running again. The team are based in New Zealand which is great as they can come to you if you need them to.

Ky
Review №12

Working with team is truly amazing. They are so helpful, they know their stuff and know how to speak to people that are not tech savvy. There hasnt been a problem they cant solve (so far) and when they setup new users they setup EVERYTHING! right down to connecting them to the printer. I have not worked with an IT team this good in my career. I couldnt recommend them more.

Je
Review №13

Marek and his Team of super nerds have and continue to ensure our practice has a foot in the future - AND they are always on hand to efficiently trouble shoot All the things.It is a load off to be able to delegate all things IT related to a team who understand what needs to happen before we do.

St
Review №14

The team at Optimus have been helping us now for the past 18 months at Centrestage Theatre. They have assisted us to upgrade our outdated systems and technology and their staff are always willing and able to go above and beyond the call of duty when we luddites have problems with our tech services. The service and support we receive from Optimus is quite simply excellent!

Tr
Review №15

Employee review! Great place to work - with a customer-focused company culture I can take pride in my work, our clients get the service they deserve; and if our clients are winning, we are winning, win-win!

Ka
Review №16

A very quick response and so helpful. Definitely use Optimus again.

Al
Review №17

An absolute disgrace. A total rip-off. For the safety of your own business, please stay away.

Information
4 Photos
17 Comments
4.8 Rating
  • Address:Level 5/9 Hargreaves Street, St Marys Bay, Auckland 1011, New Zealand
  • Site:https://www.optimus.co.nz/
  • Phone:+64 800 359 933
Categories
  • Computer consultant
  • Information services
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
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